Patient Experience

First Visit Experience

From the moment you walk through the door at Preventive Dental Care you are treated with respect and provided with caring, quality treatment. Below we have outlined a little of what you can expect from Preventive Dental Care during your first visit.

• Firstly we will review your medical and dental history forms an acquaint you with our office and team.
• You dentist at Preventive Dental Care in Deakin will then perform a comprehensive examination of your teeth and gums.
• An oral screening will be used to examine your occlusion (bite) and address any cosmetic issues.
• Low dose, digital x-rays will be taken if necessary , or if you have current x-rays from another practice, we will request you forward them to us prior to your appointment.
• Digital photos or impressions may also be taken to assist in making a thorough and correct diagnosis.

Following this initial examination, you will have a consultation with one of our experienced dentists, either Dr Mendes or Dr Kaushik to address any concerns, needs or desires that you may have. During this appointment you will be provided with a personalised treatment plan which will work with needs, time constraints and financial ability to provide you with a quality, comfortable and lasting dental solution.

Our Dentists And Practice Philosophies

Our dental team is committed to developing a long-term caring relationship with each of their patients. Unfortunately, there are many patients who have visited numerous dentists over the years and experienced less than satisfactory service. Time with the dentist was possibly hurried and impersonal, with no time devoted to their unique situation. Dr. Mendes and Dr. Kaushik will listen and communicate with you. They will spend time working to uncover individual problems and concerns and discuss treatment options to help you achieve the optimal results you desire.

Our dental team constantly pursues excellence in all facets of dental practice. If you are discriminating about your healthcare, this comprehensive relationship-based approach is both reassuring and satisfying.

Our goal, with your input, is to custom create a biologically acceptable, functionally enduring and aesthetically pleasing long-term result.

The goal of this experience is to understand your unique circumstances and to learn how to best work with and for you. We look forward to serving you and want to assist you in making these important healthcare decisions.

New Patient Special Offers

At Preventive Dental Care in Deakin we welcome new patients to our practices where you will be treated with respect and the highest quality care from your first point of contact with us. We also understand that different people have different requirements and for this reason have two New Patient Offers to cater for all new patients.

Your Medical And Dental History

As a new patient to preventive dental care we will request that you complete a New Patient Medical and Dental History form. This is to provide our dentists with a comprehensive overview of your current and past dental and medical state of health. This will be used to help facilitate in providing you with high quality dental and personal care. For your convenience we have made this form available for you to complete online or download.

Click here for the online or PDF version.

Please fax any completed forms to our practice at Deakin Court on (02) 6108 3508. If you do not get a chance to complete the PDF or online version you can complete the form at our practice in just a few minutes before your appointment.

Of course any information that you provide to our practice is held in the strictest of confidence and only used to help facilitate in providing you with the best possible treatment we can.

Appointments

To make an appointment at Preventive Dental Care at Deakin Court, please call us on 02 6282 4285 or book online by clicking here.

If, for any reason, you need to cancel your appointment, please provide us with as much notice as possible (minimum of 48 hours is preferred). Often we become fully booked and an appointment that is missed or cancelled can be of great use to someone else waiting to see one of our doctors.

Payments

We ask that all patients settle their account in full at the end of each appointment. We accept cash, cheque, EFTPOS, Visa, Mastercard and American Express. We also have a HICAPS machine for easy on-the-spot claiming to your health fund.